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Frequently Asked Questions

How do I place an order?
You may place an order by shopping online Shop or you may also contact us directly.
How do I check the current status of my order?
Stock items ship within 7 business days. To check on the status of your order, you may contact us directly.
What is your return policy?
We will accept returns upon written authorization. Authorized returns for first quality merchandise or any refused shipments are subject to a restocking fee as well as all freight charges.
How do I install your lighting?
Our fixtures come with installation instructions. If you require assistance, please don’t hesitate to give us a call at 323-227-9207.
How Do I care for my product?
Glass and crystal can be cleaned by wiping with a soft damp cloth or glass cleaner with no additives. Apply glass cleaner to a soft cloth rather than directly onto the fixture to avoid overspray that may damage other finishes. We recommend a foam spray or cleaner like Clean and Bright by Derosa that drip dries to clean crystal and delicate components.
Is Lamping Included in my order?
Yes, you will receive a G9 LED, 5W, 120V Bulb. Halogen Incandescent lamps are non-compatible.
Is my fixture dimmable?
Yes, lamps are dimmable-compatible.